4 Steps For Eliminating Frustrations

Nobody likes to be frustrated, and situations that cause frustrations can pop up in a variety of ways, especially in your business.  Maybe you miss an important deadline, run out of supplies at a crucial time, forget to invoice clients, are not prepared for an important meeting, or you can’t your keys or wallet when you’re in a hurry to leave.

When I realized how frustrating it was to feel frustrated, I went to work on eliminating my frustrations one at a time.  By doing so I eventually gained a greater peace of mind, as well as a dramatic increase in overall productivity!

I originally started this process to make improvements in my business, but it can be applied anywhere.  Here are the 4 steps I took to eliminate the major frustrations I had in my business.

Step 1 – Identify Your Frustrations

The first step is to think about everything in your business that causes you frustration and write it down.  Write down what annoys, bothers, or upsets you.  If you have employees, ask them to create their own list of frustrations.  Usually your employee’s frustrations will be quite different then your own.  My employees and I each had spiral notebooks designated specifically for writing down frustrations.

Step 2 – Prioritize Your Frustrations

The next step is to prioritize your list so you know which frustrations to focus on eliminating first.  Think in terms of how much time or money a frustration is costing you, and the frequency that a frustration occurs.  Be sure to ask your employees for their input.  Once you have your list prioritized you now have an order for eliminating them one by one.

Step 3 – Determine the Root Cause of the Frustration

Now comes the fun part; determining the cause of the frustration.  A frustration often occurs because you are not getting a specific result you desire, so what is the cause of this?

Most frustrations are caused because you lack a specific system

that produces the desired result you’re really after and not getting.

Ask yourself questions to discover the root cause.  Why do I run out of supplies all the time?  What can I do differently from what I am doing now to make sure I never run out of supplies again?  What steps would I have to take?  Who else would have to be involved?  How can I track and monitor to make sure this frustration is eliminated once and for all?

When I went through this process I was surprised at how easy some of these frustrations were to fix.  Frustrations I had lived with and ignored for years turned out to have very simple solutions to make them go away.

Step 4 – Build or Update your System to Eliminate the Frustration

Once you have determined the root cause of the frustration, you can now work to create or update a system that eliminates the frustration and instead produces the new result you are after.

Using the earlier example, perhaps the root cause for running out of supplies is because the supplies are never consistently inventoried and reordered.  Maybe this can become part of a job description and performed on a regular basis.  It may take a few attempts to get your system set up and working effectively, but once you do that original frustration will be eliminated once and for all.

Eliminating Frustrations is Fun!

Eliminating Frustrations in my business became a fun game for me.  Once I learned how to discover the root cause and build a new system that addressed the issue, I could hardly wait to tackle them all.  This was a very satisfying experience for me, and I invite you to try it and see how it works for you.  See your frustrations as opportunities for improvement, and work to eliminate them once and for all.


Daryl Murrow

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